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Citizens Advice in North & West Kent - Swanley

Contact us

The Link London Rd
SWANLEY
Kent
BR8 7AE

info@swanley.cab.org.uk

Telephone Adviceline 0300 330 9001

About our advice service

Our drop-in service is held at the Link in Swanley, London Road, BR8 7AE (opposite Asda). The service in the bureau is temporarily closed. Alternatively please complete a triage form at the Link and you will receive a call back to arrange an appointment.
Calling Adviceline (0300 330 9001):
You will here a welcome message from Citizens Advice that lasts for 90 seconds. Please do not disconnect before the end of this message. At the end of this message, you will be connected to a local Adviceline Assessor if there is one available. There is a high demand for our services and we only have a small number of volunteer Adviceline Assessors available each day. If you are unable to be connected, please call back or you can be transferred to other Citizen Advice services. Calls are charged at a local rate. You can also visit your local Citizens Advice and complete a contact/triage sheet.

Advice session times

Day Time Further information
Tuesday 10.00 - 16.00 At the Swanley Link
Thursday 13.00 - 17.00 At the Swanley Link
Friday 09.00 - 13.00 At the Swanley Link

Telephone advice times

Day Time Further information
Monday 10.00 - 15.00 Telephone Adviceline 0300 330 9001
Tuesday 10.00 - 15.00 Telephone Adviceline 0300 330 9001
Wednesday 10.00 - 15.00 Telephone Adviceline 0300 330 9001
Thursday 10.00 - 15.00 Telephone Adviceline 0300 330 9001
Friday 10.00 - 15.00 Telephone Adviceline 0300 330 9001

Access details

  • Wheelchair accessible
  • Wheelchair toilet access
  • Induction loop