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Christchurch Citizens Advice

Contact us

2 Sopers Lane
CHRISTCHURCH
Dorset
BH23 1JG

About our advice service

Christchurch Citizens Advice Bureau operates a phone first service via the Dorset Adviceline. PHONE NO 0344 245 1291
When you speak to an assessor on the Dorset Adviceline they will take details of your enquiry and decide the best way to help you. If they decide you need an appointment, they will contact us and we will contact you.

If nobody is available or you call outside of opening hours, there is 24 hour recorded information, or you may have the option to transfer to another agency who might be able to help you. Alternatively, you may choose to ring back through again.

If you call from a mobile, please be prepared to enter a local landline number so that your call can be put through to your nearest bureau. the number you enter will not be used for any other purpose.


EXISTING CLIENTS WITH AN ONGOING ENQUIRY CAN CALL ON 01202 488442 BUT ONLY IF WE ARE CURRENTLY ADVISING ON THAT ISSUE.

Advice session times

Day Time Further information
Tuesday 10.00 - 16.00 Reception & Pre-Arranged Appointments NO DROP IN
Wednesday 10.00 - 16.00 Reception & Pre-Arranged Appointments. 2nd Wednesday of each month 10.00 - 13.00 only. NO DROP IN
Thursday 10.00 - 13.00 Reception and Pre-Arranged Appointments. NO DROP IN

Telephone advice times

Day Time Further information
Monday 10.00 - 16.00 Dorset Adviceline 03442451291
Tuesday 10.00 - 16.00 Dorset Adviceline 03442451291
Wednesday 10.00 - 16.00 Dorset Adviceline 03442451291
Thursday 10.00 - 16.00 Dorset Adviceline 03442451291
Friday 10.00 - 16.00 Dorset Adviceline 03442451291

Access details

  • Wheelchair accessible
  • Wheelchair toilet access
  • Induction loop