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Norfolk Citizens Advice Bureau (Norwich)

Contact us

St Crispin's House St Georges Street
NORWICH
Norfolk
NR3 1PD

http://www.norfolkcab.org.uk/

public@ncab.org.uk

Admin and reception only. No advice - 01603 660857

Adviceline - 03 444 111 444

About our advice service

Drop-in or telephone service: Offers a 15 min Assessment interview to help clients self-manage queries. If needed Assessors can book advice appointments with generalist (all matters) or specialist Advisors.
Tel: Calls are directed initially to the bureau closest to the caller’s area code. If our lines are busy, or calls are made outside our telephone operating hours, the call will be directed to another bureau or provider. If no provider is available, an automated information service operates.
Advice appointments: Appointments are for queries that are complex, urgent or around specialist issues, or for clients requiring additional help. These are given only after an assessment via Adviceline or the drop-in service.
E-mail service: Offers basic information to straightforward queries. NB: Advice appointments cannot be made by e-mail. public@ncab.org.uk
Several of our offices offer specialist advice (debt, money, housing, welfare benefits or legal) - some of which may only be available at a specific locali

Advice session times

Day Time Further information
Monday 09.30 - 16.00 Drop in: Interviews given on a 1st come, 1st serve basis; once slots full, only emergencies seen.
Tuesday 09.30 - 16.00 Drop in: Interviews given on a 1st come, 1st serve basis; once slots full, only emergencies seen.
Wednesday 09.30 - 16.00 Drop in: Interviews given on a 1st come, 1st serve basis; once slots full, only emergencies seen.
Thursday 09.30 - 16.00 Drop in: Interviews given on a 1st come, 1st serve basis; once slots full, only emergencies seen.
Friday 09.30 - 16.00 Drop in: Interviews given on a 1st come, 1st serve basis; once slots full, only emergencies seen.

Telephone advice times

Day Time Further information
Monday 09.30 - 16.00 Assessment and information
Tuesday 09.30 - 16.00 Assessment and information
Wednesday 09.30 - 16.00 Assessment and information
Thursday 09.30 - 16.00 Assessment and information
Friday 09.30 - 16.00 Assessment and information

Access details

  • Wheelchair accessible
  • Wheelchair toilet access
  • Inducation loop