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Norfolk Citizens Advice Bureau (Norwich)

Contact us

St Crispin's House
St Georges Street
NORWICH
Norfolk
NR3 1PD

http://www.norfolkcab.org.uk/

public@ncab.org.uk

Admin and reception only no advice - 01603 660857

Adviceline - 03 444 111 444

About our advice service

Drop-in or telephone service: Offers a 15 min Assessment interview to help clients self-manage queries. If needed Assessors can book advice appointments with generalist (all matters) or specialist Advisors.
Tel: Calls are directed initially to the bureau closest to the caller’s area code. If our lines are busy, or calls are made outside our telephone operating hours, the call will be directed to another bureau or provider. If no provider is available, an automated information service operates.
Advice appointments: Appointments are for queries that are complex, urgent or around specialist issues, or for clients requiring additional help. These are given only after an assessment via Adviceline or the drop-in service.
E-mail service: Offers basic information to straightforward queries. NB: Advice appointments cannot be made by e-mail. public@ncab.org.uk
Several of our offices offer specialist advice (debt, money, housing, welfare benefits or legal) - some of which may only be available at a specific locali

Advice session times

Day Time Further information
Monday09.30 - 16.00Drop in: Interviews given on a 1st come, 1st serve basis; once slots full, only emergencies seen.
Tuesday09.30 - 16.00Drop in: Interviews given on a 1st come, 1st serve basis; once slots full, only emergencies seen.
Wednesday09.30 - 16.00Drop in: Interviews given on a 1st come, 1st serve basis; once slots full, only emergencies seen.
Thursday09.30 - 16.00Drop in: Interviews given on a 1st come, 1st serve basis; once slots full, only emergencies seen.
Friday09.30 - 16.00Drop in: Interviews given on a 1st come, 1st serve basis; once slots full, only emergencies seen.

Telephone advice times

Day Time Further information
Monday09.30 - 16.00Assessment and information
Tuesday09.30 - 16.00Assessment and information
Wednesday09.30 - 16.00Assessment and information
Thursday09.30 - 16.00Assessment and information
Friday09.30 - 16.00Assessment and information

Access details

  • Wheelchair accessible
  • Wheelchair toilet access
  • Inducation loop