About our advice service
From 6 February 2017 - Initial Check Service
Face to face drop in at Llys Glas - Mondays to Fridays 9am - 12 noon.
Telephone access - Mondays, Tuesdays, Thursdays and Fridays 9am - 3pm. Wednesdays 9am - 12pm
Our approach is to ask some very brief questions when you contact us - whether this is by telephone or at a face to face 'Initial Check session.' So either contact routes should result in an equal approach.
We will then be able to assess whether the problem you want solved is something that our organisation is the best suited to assist with or another organisation, how much you can do yourself e.g. if you have internet access and what adviser appointments we have available within a reasonable time slot. These appointments could be telephone or face to face.
The advantages of all this are reducing waiting times, and helping you as quickily as we can through an information, supported information or advice route.
Advice session times
Telephone advice times
Wheelchair toilet access