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Citizens Advice in North & West Kent - Tonbridge & Malling

Contact us

Tonbridge Castle Castle Street
TONBRIDGE
Kent
TN9 1BG

Telephone Advice 0300 330 9001.

To cancel appointments only, call 01732 373827 (no advice given on this line)

About our advice service

Due to the demand for our service, clients are asked to contact our telephone advice service initially (0300 330 9001 Mondays to Fridays, 10 am - 3pm). You will here a welcome message from Citizens Advice that lasts for 90 seconds. Please do not disconnect before the end of this message. At the end of this message, you will be connected to a local Adviceline Assessor if there is one available. There is a high demand for our services and we only have a small number of volunteer Adviceline Assessors available each day. If you are unable to be connected, please call back or you can be transferred to other Citizen Advice services. Calls are charged at a local rate. You can also visit your local Citizens Advice and complete a contact sheet.

Advice session times

Day Time Further information
Monday 10.00 - 12.00 and 12.00 - 16.00 Face to face advice usually by appointment - see above.
Tuesday 10.00 - 12.00 and 12.00 - 16.00 Face to face advice usually by appointment - see above
Wednesday CLOSED
Thursday CLOSED
Friday 10.00 - 12.00 and 12.00 - 16.00 Face to face advice usually by appointment - see above

Telephone advice times

Day Time Further information
Monday 10.00 - 15.00 Telephone Adviceline 0300 330 9001
Tuesday 10.00 - 15.00 Telephone Adviceline 0300 330 9001
Wednesday 10.00 - 15.00 Telephone Adviceline 0300 330 9001
Thursday 10.00 - 15.00 Telephone Adviceline 0300 330 9001
Friday 10.00 - 15.00 Telephone Adviceline 0300 330 9001

Access details

  • Wheelchair accessible
  • Wheelchair toilet access
  • Induction loop