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Big Energy Saving Network 2018/19

Big Energy Saving Network (BESN) 2019/20

The application window for BESN and BESW in 2019/20 is now open. Please see the guidance documents and application forms for the project below.

The deadline for submitting applications is Friday 06 September 2019, at 5pm. If you have any queries please email

If you would like to read an evaluation of delivery in 2018/19 then you can see this here [ 0.71 mb].

You can find a selection of materials and resources used to deliver the project last year below:


Consumer Booklet

Champion guide and handouts



Please complete the relevant form below for all training sessions, group advice sessions and one-to-one appointments with consumers. You can then submit that information to us using the online volumes reporting tool by the fifth working day of the month after the event was delivered. 

It is not compulsory for each BESN attendee to complete one of the below, however the collecting as much information as possible from these forms will help us to effectively evaluate the project and make a case for further funding. 

Case Studies

Each Champion must submit two case studies before the end of the 2018/19 BESN project. One case study should focus on a consumer that you gave advice to, the second will focus on a frontline worker or group of frontline workers. The forms for each case study can be found below and should be no longer than one side of A4. 

If you have any queries please email:

Energy Best Deal

This year (2018/19) Citizens Advice will not be delivering the Energy Best Deal project. The materials we produced for this project will still be available online for the foreseeable future, to support organisations who have found them useful.

Energy Best Deal learning materials 



Tutor packs and handouts

Accessible Materials

Energy Best Deal consumer booklet- audio files]