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Car hire

The purpose of this section is to address problems consumer may face when hiring a car identified in the short term car hire market.

These materials identify common examples of how such problems may arise , what consumers should do to avoid these and what to do if something does goes wrong.

The resources are provided by the Competition and Market Authority and the European Consumer Centre with additional support from Citizens Advice education resources.

Car rental checklist for consumers [ 260 kb]

Car hire case studies [ 320 kb]

Car hire across the EU [ 1 mb]

Car hire checklists and what help is available to consumers [ 230 kb]