Christmas postal services - Being ready for Christmas: Post and financial trouble shooting tips
This is a joint piece of work between financial capability and consumer education.
This material includes top tips for Christmas shopping and ensuring your post arrives on time, which can be printed and handed out to service users. In addition to this there are activities for each top tip; these include information about your rights when shopping online, on the phone, catalogue (known as ‘at a distance’ selling.) Consumer Contract Regulations and financial capability.
Christmas postal services - Being ready for Christmas: Post and financial troubleshooting tips [ 330 kb]