Financial capability resource support
In this support section you will find best-practice guides, glossaries, online interactive materials and presentations that can be used when introducing new models, materials and approaches.
Guidance on how to use our financial capability resources, including a glossary and best practice guides for working with different client groups.
Presentations explaining the format of the new resources and introducing other new financial capability models, materials and approaches.
These interactive online presentations can be used in sessions where internet access is available. Each presentation shows an example of a financial document, such as a utility bill, click through the presentation to get a step-by-step explanation of what it means.
Financial capability resources, tools and apps developed and hosted by local Citizens Advice across England and Wales.
Financial capability resources from our projects and other organisations.