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Advice Session Supervisor

Position: Advice Session Supervisor

Location: London Borough of Richmond upon Thames

Closing date: 28 June 2024

Role details

Job title:
Advice Session Supervisor

Location:
London Borough of Richmond upon Thames

Salary:
£31,425 pa pro rata + pension contribution pro rata

Salary pro rata:
Yes

London allowance:
Yes

Hours per week:
28

Type of contract:
Permanent

Closing date for applications:
28/06/2024

Link to job pack for application:
https://www.citizensadvicerichmond.org/current-vacancy-advice-session-supervisor/

We are pleased to offer an exciting opportunity to join our advice team at Citizens Advice Richmond as an Advice Session Supervisor. We are considering applications on a rolling basis which means if we are able to appoint we won't consider any further applications beyond that, so an early application is recommended.

In this role you will work alongside paid and volunteer advisers and support them as they provide generalist advice to clients, including advice about financial confidence, welfare benefits, debt, housing, employment, immigration, discrimination and other areas of public and social welfare law. You will manage and supervise advice sessions held by drop-in and appointments and supervise advice given by email and telephone. You will ensure quality standards are maintained and enhanced. It will be helpful to have experience of supporting new trainees

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.