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All our current campaigns

Universal Credit

Universal Credit is the biggest change ever made to the benefits system. We're campaigning to make sure it works for the people who need it most.

Loyalty penalty

We’re calling on the Competition and Markets Authority to tackle the loyalty penalty in essential markets and protect people from being ripped off.

Bailiff reform

Citizens Advice is calling for the bailiff industry to be independently regulated.

Smart meters

We’re calling on the government to extend the smart meter rollout to 2023, and provide updated information on cost.

Council tax protocol

Council tax arrears is now the largest debt issue seen by local Citizens Advice. That’s why we’re encouraging councils to sign up to the Council Tax Protocol.

Mental Health

Citizens Advice is calling on government​ ​to fund​ ​a​ ​pilot​ ​of​ ​integrated advice in health settings to improve recovery rates and stop mental health problems from getting worse.

National Consumer Week

Learn about this year's National Consumer Week campaign. We want to make sure people know what their rights are when using online marketplaces, and what they can do if something goes wrong.

Scams Awareness Month 2018

Find out about Scams Awareness Month. We're working with partners to give people the skills and confidence to spot scams and take action.

Big Energy Saving Week

Get involved with Big Energy Saving Week, a campaign to help people cut their fuel bills and receive the financial support they are entitled to.

Debt and high-cost credit

Citizens Advice is calling for changes to the regulation of credit card and high-cost credit markets to help stop people getting into a debt spiral.