Partner Hub
Thank you for visiting our partner hub, where we'll be hosting resources from our Scams Awareness campaign partners. We'll be curating materials to help you raise awareness of scams across a variety of topics.
If you have resources you would like to be added please email campaigns@citizensadvice.org.uk.
General scams
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The Little Book of Big Scams. This book, from the Metropolitan Police, is a general guide to many of the scams currently operating in the UK.
- The Little Book of Big Scams - Business Edition. This version of the Metropolitan Police's The Little Book of Big Scams has been designed specifically to protect small and medium enterprises (SMEs).
- Friends Against Scams, a National Trading Standards Scams Team initiative, aims to protect and prevent people from becoming victims of scams by empowering communities to "take a stand against scams". Visit their website to learn more about the initiative, including scam awareness training. They've also created a coronavirus scams infographic [ 4.2 mb] for use in your social media activity.
- Businesses Against Scams. Set up by the National Trading Standards Scams Team, this site includes a number of resources that companies can share with their employees to educate them on a variety of common business related frauds.
- 30+ Ways to Stop Scams from Money Saving Expert. This guide explains what to look out for, how to protect yourself, and what to do if you're a victim of a scam.
- Take Five is a national awareness campaign led by FFA UK (part of UK Finance), with a range of partners, that urges people to stop and think if what you’re being told really makes sense. You can read more about the campaign and download resources on their website.
- Visit www.takefive-stopfraud.org.uk/advice/general-advice/ to see their advice on spotting scams, including the "Scam Academy" videos.
- Visit www.cyberaware.gov.uk for advice on the simple ways the public and small businesses can help protect themselves against cyber crime.
- The National Cyber Security Centre have launched a suspicious email reporting service. The public can use this to report suspicious emails, which will then be analysed and action taken where needed, such us removing URLs linked to malicious sites.
Coronavirus Scams
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Take Five - a national campaign that offers impartial advice to help everyone protect themselves from preventable financial fraud - has information on Covid-19 scams and fraud on their website and offers advice to both consumers and businesses.
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Get Safe Online, a public and private sector partnership organisation providing information on online safety, have a list of online coronavirus scams to watch out for.
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Barclays bank has provided information about coronavirus scams on their website, including a list of things to be wary of if you receive any texts, emails, calls or letters about coronavirus.
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Ofcom - the UK’s communications regulator - have provided some guidance on coronavirus scams. This includes example scam texts that claim to be from the government, the tell-tale signs of the scam, and what to do if you receive one.
Scams and older people
- Think Jessica Leaflet [ 0.58 mb]. Think Jessica work to protect elderly and vulnerable people from scams which come through the postal system and criminals who contact them by telephone.
- Scamwise: Spotting, avoiding and reporting scams. A new advice guide from Independent Age, a charity for older people. Visit their website to download or order the guide and explore their other resources, including a short explanatory animation, quiz, and other advice.
- Spot the signs of financial abuse. Kent County Council are highlighting the signs of doorstep crime and financial abuse to help prevent vulnerable people from becoming victims. They've created this video illustrating the issue for people to share and help raise awareness of the problem.
Investment and pension scams
- ScamSmart is a communications campaign by the Financial Conduct Authority designed to help prevent investment fraud. The website www.fca.org.uk/scamsmart gives investors tips on how to spot the techniques used by fraudsters and hosts the FCA Warning List.
- The FCA Warning List is an online tool that helps users find out more about the risks associated with an investment and check a list of firms the FCA knows are operating without its authorisation.
- Visit www.pension-scams.com to learn more about pension scams, including how to spot the signs and protect yourself and others.
- Combating Pension Scams: A Code of Good Practice. Find out more about the refreshed voluntary Code of Good Practice for pensions providers, put together by the Pension Scams Industry Group.
Online scams
- Visit www.cyberaware.gov.uk for advice on the simple ways the public and small businesses can help protect themselves against cyber crime.
- Visit www.cyberaware.gov.uk/toolkit for free and downloadable materials such as posters and leaflets.
- The National Cyber Security Centre have launched a suspicious email reporting service. The public can use this to report suspicious emails, which will then be analysed and action taken where needed, such us removing URLs linked to malicious sites.
- Visit Barclays security page. Consumers can see hints and tips on how to keep themselves safe online and protect themselves from fraudsters.
- Take the Barclays digitally safe interactive quiz. You can also view their videos on how you can take control of your personal data and how to protect your children's personal data on social media.
Employment scams
- SAFERjobs offers free advice and help with problems encountered during the job search. You can visit their website for more information.
Property fraud scams
- Visit www.gov.uk/propertyfraud for HM Land Registry’s advice on how to protect your property from fraud.
- Go to www.gov.uk/property-alert to sign up to HM Land Registry’s free Property Alert service which can help protect your property from fraud.