Citizens Advice regularly publishes policy research on issues affecting clients of our service. We use this evidence to campaign for changes in policies and services.
This policy research is from Citizens Advice Cymru on issues particularly relating to Wales.
12 April 2021
Council Tax arrears is the biggest debt problem faced by Citizens Advice clients. In 2019/20 our network of local Citizens Advice offices provided debt advice and support to more than 25,000 people in Wales.
12 April 2021
1 in 10 people in Wales have missed out on their post at some point in the last ten years making it harder to access important information and services. This disproportionately affects people living in unsafe, insecure and non-traditional living situations.
29 March 2021
The coronavirus pandemic is driving a worrying rise in poor mental health. Whilst the impact has been widespread, some of the worst impacts are being felt by people who are in precarious situations or facing economic instability.
04 March 2021
18 December 2020
Research shows that 66,000 households have fallen behind on energy bills in Wales since the start of the pandemic- it is essential that people who are struggling, get advice so that they can manage debts and continue to have a sufficient fuel supply this winter.
19 November 2020
This report outlines the estimated scale of lockdown debt in Wales. With an estimated £73 million in debt the report looks at who is facing debt and the short and long-term impacts of this.
30 June 2020
Around 180,000 households in Wales live in the private rented sector. These families have been hit particularly hard by the Covid-19 crisis. Whilst people in all tenures have seen their employment and income negatively affected, renters are more likely to have been furloughed or lost a job. Renters are also least able to weather these economic shocks. A quarter (25%) of private sector renters have no savings at all.
09 April 2020
Whilst the outbreak of coronavirus in the UK has recently forced many households into financial hardship, the crisis is also exacerbating existing financial difficulties for people in Wales. Er bod yr achosion o coronafirws yn y DU wedi gorfodi llawer o aelwydydd i galedi ariannol yn ddiweddar, mae'r argyfwng hefyd yn gwaethygu'r anawsterau ariannol presennol i bobl yng Nghymru.
17 March 2020
Citizens Advice Cymru's briefing on potential measures the Welsh Government could take to protect the most vulnerable families in Wales in the face of the ongoing Covid-19 pandemic
17 December 2019
Our report into Christmas Consumers 2019 | Ein crynodeb ar Ddefnyddwyr ar adeg y Nadolig 2019
05 November 2019
A summary of how we help build resilience both locally and nationally | Crynodeb am sut rydym yn ddatblygu cydnerthedd yn lleol ac yn cenedlaethol
01 October 2019
A summary of our service over the last 80 years | Crynodeb o'n gwasanaeth dros yr 80 mlynedd diwethaf.
05 September 2019
A summary of consumer clients and issues 2018-19 | Crynodeb o gleientiaid a materion defnyddwyr 2018-19
01 August 2019
A summary of welfare benefit clients and issues in Wales 2018-19.
13 February 2019
How people with mental health problems interact with local authorities across Wales / Y ffordd mae pobl sydd â phroblemau iechyd meddwl yn ymwneud ag awdurdodau lleol ledled Cymru
