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Policy research publications

Citizens Advice regularly publishes policy research on issues affecting clients of our service. We use this evidence to campaign for changes in policies and services.

Welfare

Citizens Advice policy research on welfare issues.

Consumer

Citizens Advice policy research on consumer issues.

Debt and money

Citizens Advice policy research on debt and money issues.

Families

Citizens Advice policy research on family issues.

Work

Citizens Advice policy research on work issues.

Essential services

Citizens Advice policy research on utilities and other services issues.

Mobile and broadband

Citizens Advice policy research on phone services and access to the internet.

Citizenship

Citizens Advice policy research on citizenship issues, including equality, discrimination, immigration and asylum.

Financial services

Citizens Advice policy research on consumer and debt issues.

Health and care

Citizens Advice policy research on health and care issues.

Housing

Citizens Advice policy research on housing issues.

Crime and justice

Citizens Advice policy research on crime and justice issues.

Other issues

Citizens Advice policy research on issues not covered by other topics.

Wales

Citizens Advice Cymru policy research on issues particularly relating to Wales.