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Crime and justice policy research

Citizens Advice regularly publishes policy research on issues affecting clients of our service. We use this evidence to campaign for changes in policies and services.

We cover issues with legal aid, civil and criminal justice and tribunal procedures.

Domestic abuse victims: struggling for support

19 February 2015

Speaking up about domestic abuse can be difficult. Many victims face substantial barriers to seeking help, or even acknowledging to themselves that they are in an abusive relationship.

The claims pests

14 November 2012

The claims pests: CAB evidence briefing on PPI and claims-managment companies

Saving justice

15 April 2011

Saving Justice. Views from the responses to the Ministry of Justice Green Paper consultation Reform of Legal Aid in England and Wales

Uncivil recovery

06 December 2010

Major retailers’ use of threatened civil recovery against those accused of shoplifting or employee theft.

Unreasonable demands?

14 December 2009

Threatened civil recovery against those accused of shoplifting or employee theft

Locked out

20 March 2007

CAB evidence report on prisoners and ex-offenders