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Debt and money policy research

Addressing financial abuse

25 April 2016

This report sets out how creditors and advice agencies can best support victims of financial abuse

Payday loans: an improved market?

21 April 2016

Tighter firm regulation is driving up lending standards, causing firms to adapt or leave, resulting in fewer issues for payday loan customers.

The four advice gaps

14 October 2015

Exploring the different gaps in provision of and access to free and paid money advice

Cutting our losses

23 February 2015

The introduction of debt relief orders (DROs) in 2009 increased the number of people in England and Wales able to afford access to formal relief from unmanageable debts. DROs are much cheaper than bankruptcy and enable people on the lowest incomes and with no assets to get their debts written off if they meet strict criteria.

Evidence on logbook lending

10 February 2015

Logbook loans are a high cost form of lending which are still governed by archaic Victorian laws. They involve a consumer offering an item of their personal property (usually a car) as security for a loan they have taken.

A credit to the nation

08 November 2012

Citizens Advice report on making consumer credit regulation work for vulnerable consumers in the UK.

How to do the right thing

12 October 2011

Examples of good practice that help consumers address and overcome periods of financial difficulty.

Double disadvantage

29 June 2011

The barriers and business practices making debt a problem for disabled people.

Cashing in

03 March 2011

CAB evidence on cold calling for credit and up front fees charged by loan finder firms.

Do the right thing

24 February 2010

Advisers' and creditors' experience of best practice in debt collection