Financial services policy research
Citizens Advice regularly publishes policy research on issues affecting clients of our service. We use this evidence to campaign for changes in policies and services.
We cover issues with mortgages, financial services, complaints procedures, insurance, occupational or private pensions and banking.
10 July 2012
Access to cash - CAB evidence survey on the impact of cash machines.
11 July 2010
Why banks must provide basic bank accounts to undischarged bankrupts
19 July 2006
Citizens Advice evidence briefing
24 January 2006
Citizens Advice evidence of payment of benefits into bank accounts