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Housing policy research

Citizens Advice regularly publishes policy research on issues affecting clients of our service. We use this evidence to campaign for changes in policies and services.

We cover issues with homeownership, homelessness, the social and private rented sector, mortgage and rent arrears.

A nation of renters

28 May 2015

Citizens Advice report on how England moved from secure family homes towards rundown rentals.

Still let down

27 March 2015

How letting agents are still ripping off private renters - and what this tells us about consumer protection

Renting uncovered

13 January 2015

Citizens Advice policy research report on evaluating consumer protections in the private rental sector.

Falling short

27 February 2012

Evidence on the case for abolishing the standard interest rate used to calculate support for mortgage interest

Turning the tide?

15 December 2009

Combined report by Citizens Advice, Shelter and AdviceUK on: evaluate the effectiveness of the pre-action protocol at court understand more about which borrowers are being taken to court, and why overall, establish any circumstances in which current measures are not working to avoid repossessions.

Let down

20 May 2009

Let down: CAB evidence on letting agents and their charges

A private matter

27 March 2009

Private tenants: the forgotten victims of the repossessions crisis.

Unfinished business

21 May 2008

Citizens Advice evidence on Housing associations' compliance with the rent arrears pre-action protocol and use of Ground 8.

The tenant's dilemma

29 June 2007

Citizens Advice report proposes that restrictions should be placed on private landlords.