Mobile and broadband policy research publications
Citizens Advice regularly publishes policy research on issues affecting clients of our service. We use this evidence to campaign for changes in policies and services.
Modern life would be difficult without access to phone services and the internet.
02 March 2015
Citizens Advice response to proposed changes to the Confidence Code for energy price comparison sites.
12 December 2014
Citizens Advice consultation responses on phone and internet service issues.
31 July 2014
We are helping UK consumers living in rural, remote and island communities to make more informed choices about the businesses they order from over the internet.
19 June 2009
Response to Ofcom's consultation on Access and Inclusion
14 April 2009
Evidence to the Regulatory Reform Committee's inquiry on themes and trends in regualtion
05 February 2008
Are you being served? CAB evidence on contracting utility companies
07 September 2004
This report is based on evidence forms submitted by Citizens Advice Bureaux Our evidence is complemented by two pieces of research undertaken in June 2004.