Citizens Advice response to the Low Pay Commission’s 2019 Consultation
Citizens Advice welcomes the opportunity to submit evidence to the Low Pay Commission’s review into the National Minimum Wage (NMW) and the National Living Wage (NLW). This submission [ 100 kb] draws on both evidence gathered through the Citizens Advice network of 280 local offices throughout England and Wales, and additional research we have conducted on how Universal Credit claimants engage with the labour market.
As many others have argued, the NLW has been a success, and is an effective tool for raising the incomes of the lowest earners. The evidence gathered through our network 1 indicates that its implementation has not caused our clients additional problems. However, non-compliance by employers still remains a significant problem and it is important that effective mechanisms are put in place to ensure that everyone receives the wages they are entitled to.