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Making welfare work locally case study showcase - Round 1

Round 1: Housing benefit changes

The introduction of the under occupancy penalty (the ‘bedroom tax’) and the benefit cap in 2013 meant that local authorities and housing associations had to change the way they worked. Local authority housing benefit departments had to implement the changes, and as housing providers they and housing associations had to work together to support residents and help them to manage their income losses.

Here we showcase the best examples of work that local authorities and housing associations have been doing to help their residents through the housing benefit changes.

Caerphilly Council

Joint working to provide support to sustain tenancies

Colchester Borough Council and Colchester Borough Homes

Strong partnerships and comprehensive support for housing benefit changes

Knightstone Housing

Responding to the benefit cap: intensive support to safeguard children, prevent homelessness and remove barriers to work

Stockton-on-Tees Borough Council and Enfield Council

Responding to the benefit cap: intensive support to safeguard children, prevent homelessness and remove barriers to work

Wiltshire Money

Working together to equip residents and organisations across Wiltshire on welfare reform