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Work policy research

Citizens Advice helps thousands of people with employment issues each year. Millions more access our employment advice online. We therefore have a detailed understanding of how the labour market is changing and the consequences for other aspects of workers’ lives.

Sharp Practice at Work

01 February 2017

Sharp practice occurs when people are treated unfairly at work. It can include cases where existing legal protections are disregarded as well as cases where employment is potentially legal but not in the spirit of the law.

Just about managing

22 November 2016

The problems that can make the difference between ‘just managing’—and not

Going for broke

15 March 2016

Self-employed people in debt find it difficult to deal with their debt and their options may be limited. We explore their experiences and the support available.

Going solo

07 December 2015

This new report from Citizens Advice tracks the highs and lows of the self-employment journey

Second choice jobs

30 March 2015

Since 2008 more people are in temporary work, work multiple jobs or have zero hour contracts. This new research with local Citizens Advice staff, volunteers and clients finds that people are paying the price for second choice jobs in eight ways.

Fairer fees

05 January 2015

New evidence reveals just under half of people with an employment issue would have to save for six months to afford tribunal fees of £1,200.

Unreasonable demands?

09 December 2009

Threatened civil recovery against those accused of shoplifting or employee theft