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Citizens Advice policy researchers

Meet our policy research teams and find out what they're currently working on.

Consumer and Public Services

The team's work includes research and policy development on consumer policy and public service reform.

Energy

The team's work includes promoting and protecting the interests of domestic and small non-domestic consumers.

Families, Welfare and Work

The team's work includes the welfare state, benefits, employment issues and housing problems.

Post and Telecoms

The team's work includes promoting and protecting the interests of post and post office consumers.

Director of Policy and Advocacy

Our director leads an agenda of policy research on issues from consumer market failures to welfare and public service reform.