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Join Citizens Advice as a remote volunteer


At Citizens Advice, our volunteers play a vital role—giving information and advice to help people find a way forward with the problems they face. People come to us for help with benefits, debt, housing and employment. We help over 2.8 million people each year and our services are in more demand than ever. 

As a remote volunteer, you’ll give advice and information remotely from wherever you are in England and Wales. 

We’ll give you all the training you need—no experience necessary. It’s flexible, will help you learn new skills and you’ll be helping people when they need it most.  

Your next steps

Our Remote volunteer recruitment campaign has now closed. Please visit our website to explore other volunteering opportunities with local Citizens Advice and Witness Service

Read more about the remote volunteering role Google Doc

Hear from some of our current volunteers

Volunteer Citizens Advice Rushmoor

Volunteer Welsh Citizens Advice Rushmoor