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Buying abroad

If you buy goods or a service from a trader abroad your consumer rights may be different to the UK, particularly if you buy from a trader based outside Europe.

Read more about your rights and options when buying from a trader abroad.

Buying from an overseas seller in Europe

Consumer rights you may have if you bought goods or services from a country within Europe and what you can do if something goes wrong with what you’ve bought.

Buying from an overseas seller outside Europe

Consumer rights you may have if you bought goods or services from a country outside Europe and what you can do if something goes wrong with what you’ve bought.

European organisations that help with consumer complaints

European organisations that help with consumer complaints about goods bought in Europe.