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Glass and glazing organisation

This advice applies to England

This page provides details on the Glass and Glazing Federation which has a list of their members and can help resolve disputes when a glazier is a member of their organisation.

Glass and Glazing

Glass and Glazing Federation

Members of the Glass and Glazing Federation (GGF) must comply with a Code of Good Practice. The GGF runs a Customer Deposit Scheme which protects a deposit paid to a GGF member company. There is a searchable database of approved members and advice on choosing new windows, doors and conservatories on the GGF website.

The GGF operates a Conciliation Service to resolve disputes between GGF member companies and customers.

Conciliation and arbitration are ways of resolving disputes without having to go to court.

The contact details are:

Glass and Glazing Federation
54 Ayres Street
London
SE1 1EU

Tel: 020 7939 9101
Fax: 020 7357 7458
Email: info@ggf.org.uk
Website: www.ggf.org.uk

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