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Removals organisation

This advice applies to England

This page provides details on the removal organisation which can help find reputable removers and deal with disputes with their members.


British Association of Removers

Members of the British Association of Removers (BAR) follow a code of practice approved by the Trading Standards Institute Consumer Codes Approval Scheme (CCAS) and has a conciliation scheme for dealing with complaints against members. There is also an independent arbitration scheme with an arbitrator appointed by The Chartered Institute of Arbitrators.

Conciliation and arbitration are ways of resolving disputes without having to go to court.

BAR will give a client general advice, and it also produces a range of free guides, which can be downloaded from its website and there is also a searchable database of BAR members. The contact details are:

British Association of Removers
Tangent House
62 Exchange Road
WD18 0TG

Tel: 01923 699480
Fax: 01923 699481

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