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Building scams

Find out how to spot a cowboy builder from a genuine one with some tell-tale signs to help you spot the difference.

Reporting a problem to Trading Standards

Trading Standards deal with complex consumer problems and potential criminal activities.

If you want to report a problem to Trading Standards, you should contact the Citizens Advice consumer service, who share information reported to them with Trading Standards.

Top tips on how to spot a cowboy builder

Tips on how to spot a builder who is likely to be unreliable, or do poor quality work, even if you can’t tell straight away.