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Consumer advice trends 2018 to 2019

Consumer Advice trends is aimed at national government departments, regional agencies, third sector organisations concerned with advice or social policy, and social policy researchers.

Consumer advice trends Q1 2018-19

April 2018

May 2018

June 2018

Q2 2018-19

July 2018

August 2018

September 2018

Q3 2018-19

October 2018

November 2018

December 2018

Q4 2018-19

January 2019

February 2019

March 2019

Consumer Advice Trends is a monthly interactive data tool which reports on the issues Citizens Advice Consumer Service have helped clients with over the last 24 months.


This includes:

  • timelines of issues.
  • reasons for enquiries.
  • payment methods.
  • maps by local authorities.