Neidio i’r llywio Neidio i’r cynnwys Neidio i’r troedyn


We have produced a range of materials and tools to help local Citizens Advice service, Trading Standards and any other partners who'd like to take part campaign.

All of the resources are available for download, and public facing resources will be available in English and Welsh. New materials will continue to be added in the run up to the campaign.

The resources can be used to raise awareness of scams throughout the year, not just during this Scams Awareness campaign.

Campaigners and offices located in Scotland visit the Citizens Advice Scotland resource hub for Scotland specific resources.

Campaign resources

The Scams Awareness campaign briefing sets out the background to the campaign and includes a range of local activities for participating organisations.

Sign up to our Scams Awareness campaign mailing list by filling in our participation form g-form  to receive updates, including when new resources are available.

Informational resources

Posters and leaflets

Campaign posters and leaflets will be available from the week beginning 1 June. They will all be available in English and Welsh.

  • Poster for home use - easily readable from a distance, these posters can be placed in windows to help raise awareness of scams.

  • Poster for public places - posters with a bit more detail to display in public places, such as supermarket noticeboards, banks or GP surgeries.

  • Postcard leaflet - a short information leaflet to help people spot scams and signpost them to more information.

  • Foldable leaflet - a more detailed leaflet with all the key things people need to know about scams, including how they can protect themselves. This is a good option if you think the person will need more information, for example if they don't have internet access to find out more.

Advocacy and education resources

Available week beginning 1 June

  • Model letter to leading Councillors

  • Model letter to backbench Councillors

  • Model letter to newly elected backbench Councillors
  • Model letter to Police and Crime Commissioners

  • Model letter to other partners
  • Scams Awareness presentation

Social media resources

Available week beginning 1 June

  • Social and digital media pack - English

  • Social and digital media pack - Welsh


Images for use on social media, such as cover photos and pictures for sharing, will be available the week beginning 1 June. These images can also be used as part of email footers or on local websites.

English and Welsh/Bilingual versions will be available.