Dydd Gwener, 27 Mawrth 2015
Letting agents’ fees should be banned to protect tenants in the private rental sector, a new Citizens Advice report has urged. New evidence uncovered by the charity reveals tenants are frequently ripped-off by fees often hidden by letting agents – to the tune of £337 on average.
Dydd Mercher, 25 Mawrth 2015
Welsh language consumers in Wales feel that service providers such as banks and energy suppliers are failing to highlight the services that are available in their language and that they would be more likely to use these services if they were more easily accessible and consistent with those provided in English.
Dydd Sul, 22 Mawrth 2015
A cap on mobile phone bills will come as a “much-needed relief” to many victims of crime caught out by phone fraudsters, Citizens Advice has said today, having called on the Government to fulfil its promise of this since last year. The Government and the five main phone providers have announced caps of £100 on bills from stolen mobiles.
Dydd Gwener, 20 Mawrth 2015
Citizens Advice has today highlighted the importance of free, impartial debt advice as the Treasury publishes the independent review, led by Christine Farnish, into the Money Advice Service. The national charity has also recognised the importance of MAS coordinating debt services.
Dydd Gwener, 20 Mawrth 2015
The shift to longer contract lengths for mobile phones has left some consumers facing contract exit fees as high as £800, despite bad coverage or missing features, a new report from Citizens Advice on the state of the mobile phone market finds.
Dydd Mercher, 18 Mawrth 2015
Responding to today’s Budget, Gillian Guy, Chief Executive of national charity Citizens Advice, said: ‘People on the lowest income and those without savings benefit least from this Budget. ‘The country’s improving financial situation is welcome but it is important to remember it comes against a backdrop of years of rising bills and stagnant wages. ‘Positive moves on the personal allowance and fuel duty provide some small gains for stretched households, but there was nothing to address challenges around childcare, energy bills and private rents.
Dydd Llun, 16 Mawrth 2015
New research from Citizens Advice finds that people’s perception of an idealised retirement is often at odds with their real experience.
Dydd Iau, 12 Mawrth 2015
Citizens Advice has today warned of the challenges many victims of domestic abuse face getting help, with financial abuse victims facing additional barriers. The charity has said that financial abuse is often little understood by professionals and victims struggle to obtain legal aid.
Dydd Mawrth, 10 Mawrth 2015
Citizens Advice has today said people’s experiences of debt collection practices from payday lenders are amongst the worst reported. The charity has called for the regulator to also look into bad practices around logbook loans and guarantor loans. A new report by the FCA into the debt collection practices of payday loan companies has found bad practices in all of the firms it reviewed.
Dydd Llun, 9 Mawrth 2015
Face to face Pension Wise sessions will be available from over 500 locations across England and Wales, Citizens Advice has announced today.
Dydd Mercher, 4 Mawrth 2015
Citizens Advice has said that it hopes that a “corner is turned” with Scottish Power over the ongoing billing issues its customers have faced. Today the regulator Ofgem has imposed a twelve-day proactive sales ban on Scottish Power over unresolved complaints.
Dydd Sadwrn, 28 Chwefror 2015
Citizens Advice has today called on Ofgem to make price comparison websites automatically show all of the deals available on the market.
Dydd Gwener, 27 Chwefror 2015
As Royal Mail announces the latest changes to prices for stamps, parcels and Redirection service, Citizens Advice has expressed concern that prices have once again risen above inflation. The national charity calls for Royal Mail to continue to look at how it can make efficiency savings.
Dydd Mercher, 25 Chwefror 2015
Creditors are causing ‘additional financial distress’ by continuing to collect debts despite the individual having a Debt Relief Order (DRO), reveals Citizens Advice.
Dydd Mawrth, 24 Chwefror 2015
As the Competition and Markets Authority announces plans to help people find better deals for payday loans, Citizens Advice has highlighted how other forms of high-cost credit such as logbook loans need to be put under serious scrutiny too.
Dydd Iau, 19 Chwefror 2015
Changes to legal aid have affected the support that 6 in 10 advisers helping victims of domestic abuse can provide, finds new research from Citizens Advice.
Dydd Mercher, 18 Chwefror 2015
Dydd Mawrth, 17 Chwefror 2015
Dydd Llun, 16 Chwefror 2015
Dydd Sul, 15 Chwefror 2015
