Support for sick and disabled people "broken" says Citizens Advice

27 Mawrth 2014

Citizens Advice has said that the process of delivering support to sick and disabled people needs "root and branch reform" as Atos today confirms it is terminating its contract agreement to deliver Work Capability Assessments (WCA). The charity recommends that the provider replacing Atos should be fined when its assessments are shown to be wrong and warns that the new 'Mandatory Reconsideration' element of the WCA means claimants face an additional hurdle before they can get support.

Energy market referred for competition investigation

27 Mawrth 2014

Welfare spending cap "targets the working poor" says Citizens Advice

26 Mawrth 2014

Any cap on welfare must include all social security spending, Citizens Advice has said, ahead of the House of Commons debate on a cap on Annually Managed Expenditure (AME).

Citizens Advice sees a 20% hike in TV licence debts

25 Mawrth 2014

New figures from Citizens Advice reveal a 20% increase in TV licence debts from October to December last year, compared the same period the year before.

Banks should not be cutting PPI pay-outs on a whim

25 Mawrth 2014

Citizens Advice reports 26 per cent rise in house repossession problems during 2013

24 Mawrth 2014

As the UK emerges from recession, an increasing number of people are turning to Citizens Advice for help dealing with social housing debts and threats of repossession. During 2013, Citizens Advice volunteers and advisers dealt with nearly 87,000 problems of social housing rent arrears, a 10 per cent increase on 2012.

Debt management firms forced to pay more money towards debts

22 Mawrth 2014

Millions back in consumers’ pockets following banks’ error

20 Mawrth 2014

The OFT has announced to today that almost 500,000 consumers are set to share over £149 million of compensation after banks and building societies failed to provide the right information in statements and arrears.

Citizens Advice responds to the Budget 2014

19 Mawrth 2014

Citizens Advice and Consumer Futures respond to the Budget 2014.

Self-employed as likely to have debt problems as unemployed

19 Mawrth 2014

Citizens Advice welcomes "positive step" in helping families deal with burden of childcare costs

18 Mawrth 2014

Citizens Advice has welcomed the Government's decision to act on its recommendations to increase support to pay childcare costs for parents receiving Universal Credit.

Shock mobile phone bills are creating financial burdens

14 Mawrth 2014

Citizens Advice telephone service takes its millionth call

13 Mawrth 2014

Citizens Advice has taken the millionth call to its Adviceline.

Emegrency help is now a 'weak and tangled web'

12 Mawrth 2014

Citizens Advice has warned that help for people struggling to put food on the table is now a "weak and tangled web" as a result of Government reforms to emergency financial assistance.  

Payday lenders face investigation into ‘bullying’ debt collection

12 Mawrth 2014

Citizens Advice’s evidence reveals that payday lenders are harming consumers with widespread irresponsible lending and debt collection practices. The national charity welcomes news that the Financial Conduct Authority will investigate the industry’s debt collection practices.

Removal of council tax support puts extra pressure on squeezed budgets

11 Mawrth 2014

As the Public Accounts Committee releases a new report on council tax, Citizens Advice highlights the difficulties many households face under the new localised support scheme.

Employment a critical issue for young people in Budget run-up

10 Mawrth 2014

Citizens Advice is calling on the Chancellor to tackle youth unemployment in his Budget next week, as new figures reveal the large number of people estimated to be in zero-hours contracts.

Copycat websites leave people a click away from being ripped off

10 Mawrth 2014

As the government prepares to help Trading Standards tackle 'copycat' websites that charge people to fill out official forms, Citizens Advice has revealed it advises people on 1,700 cases of these rogue traders a year.

Sophisticated personal shopping services for energy customers could help identify the cheapest deals

10 Mawrth 2014

Under-reporting a major issue for tackling domestic abuse

5 Mawrth 2014

As the Violence Against Women report by the European Union Agency for Fundamental Rights (FRA), revealed that around one in two women in Britain has been physically or sexually assaulted, Citizens Advice says that its research suggests there could be as many as half a million people who have not reported abuse.