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Support for sick and disabled people "broken" says Citizens Advice

27 Mawrth 2014

Citizens Advice has said that the process of delivering support to sick and disabled people needs "root and branch reform" as Atos today confirms it is terminating its contract agreement to deliver Work Capability Assessments (WCA). The charity recommends that the provider replacing Atos should be fined when its assessments are shown to be wrong and warns that the new 'Mandatory Reconsideration' element of the WCA means claimants face an additional hurdle before they can get support.

Citizens Advice reports 26 per cent rise in house repossession problems during 2013

24 Mawrth 2014

As the UK emerges from recession, an increasing number of people are turning to Citizens Advice for help dealing with social housing debts and threats of repossession. During 2013, Citizens Advice volunteers and advisers dealt with nearly 87,000 problems of social housing rent arrears, a 10 per cent increase on 2012.

Emegrency help is now a 'weak and tangled web'

12 Mawrth 2014

Citizens Advice has warned that help for people struggling to put food on the table is now a "weak and tangled web" as a result of Government reforms to emergency financial assistance.  

Payday lenders face investigation into ‘bullying’ debt collection

12 Mawrth 2014

Citizens Advice’s evidence reveals that payday lenders are harming consumers with widespread irresponsible lending and debt collection practices. The national charity welcomes news that the Financial Conduct Authority will investigate the industry’s debt collection practices.

Under-reporting a major issue for tackling domestic abuse

5 Mawrth 2014

As the Violence Against Women report by the European Union Agency for Fundamental Rights (FRA), revealed that around one in two women in Britain has been physically or sexually assaulted, Citizens Advice says that its research suggests there could be as many as half a million people who have not reported abuse.