Citizens Advice comments on the Queen’s Speech
Dydd Mercher, 4 Mehefin 2014
Citizens Advice responds to the Queen's Speech
Four in five say volunteering boosts health
Dydd Sul, 1 Mehefin 2014
Council tax arrears now biggest debt problem reported to Citizens Advice
Dydd Sul, 25 Mai 2014
One in five people reporting debt problems to Citizens Advice has a council tax arrears issue, the charity has revealed today.
Nuisance calls can give fraudsters a “foot in the door”, Citizens Advice warns
Dydd Gwener, 23 Mai 2014
Citizens Advice has warned about scammers phoning people out of the blue, as Ofcom today launches new consumer guides for nuisance phone calls. Citizens Advice’s research found that 7 in 10 calls to the consumer service about the Green Deal scheme were about scams with half of coming from cold calls.
Competition in the mail market needs to deliver for consumers
Dydd Iau, 22 Mai 2014
Seven-days-a-week parcel delivery is a step “toward a modern postal service”
Dydd Mercher, 21 Mai 2014
Citizens Advice has welcomed announcements from postal services that will be providing seven-days-a-week parcel deliveries. Royal Mail will trial delivering parcels and opening depots for collection on Sundays, whilst Parcelforce have also launched Sunday delivery services nationwide.
Scottish Power overcharging for different payment methods is “taking advantage of customers”
Dydd Mawrth, 20 Mai 2014
Loan adverts fall short of standards
Dydd Gwener, 16 Mai 2014
Citizens Advice welcomes compensation for customers who fell victim to E.ON "abuse of power"
Dydd Gwener, 16 Mai 2014
Workers hit hard by gap between wages and rising prices
Dydd Mercher, 14 Mai 2014
People still face increasing problems making end meet despite positive news on falling unemployment in May's Labour Market Stats, Citizens Advice has warned.
Half of GP surgeries providing patients with medical evidence for ESA appeals charge a fee
Dydd Mercher, 14 Mai 2014
A new survey of GP surgeries shows the financial cost people face when appealing ‘fit for work’ decisions, with many hit by fees for medical evidence. The Chief Executive of Citizens Advice says the results highlight the obstacles people face when appealing against Work Capability Assessments (WCA) decisions, which determine an individual’s eligibility for Employment and Support Allowance (ESA).
Refund time limit will help consumers get their money back
Dydd Mawrth, 13 Mai 2014
npower most complained about supplier in 2013
Dydd Llun, 12 Mai 2014
Jobseekers should not be forced into “Russian roulette of zero-hours contracts”
Dydd Mawrth, 6 Mai 2014
Forcing people to accept zero hours contracts or face benefit sanctions could leave jobseekers with no income and little chance of securing stable employment in the long term, Citizens Advice has warned.
Thousands of self-employed seek debt advice
Dydd Llun, 5 Mai 2014
Debt makes up a third of the problems that self-employed people need help with from Citizens Advice Bureaux up and down the country.
Back to work blues: record number of workers seeking help online
Dydd Llun, 5 Mai 2014
Back to work blues are causing people to flock to Adviceguide for help around their job, according to new figures released today by Citizens Advice.
Four million people scammed each year
Dydd Mercher, 30 Ebrill 2014
Broken zero-hours contracts are leaving workers in limbo
Dydd Mercher, 30 Ebrill 2014
Citizens Advice has said there must be clarification to the rules on zero hours contracts to protect employees who are left with no money coming in or open to exploitation at work. The call comes as new figures from the Office of National Statistics reveal that there could be up to 2.7 million people on contracts with no fixed hours of work, with many receiving no work at all.
“People want to work and need effective support to help them get a job.”
Dydd Llun, 28 Ebrill 2014
Statement from Citizens Advice Chief Executive Gillian Guy on the day that the Government’s new Help to Work scheme comes into force.