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In-app games giving parents nasty surprises

Dydd Iau, 30 Ionawr 2014

Citizens Advice has launched new online advice to help parents avoid in-app costs as the OFT gives the industry two months to clean up its act.

Homelessness problems for under-25s up 57 per cent as recession takes its toll

Dydd Iau, 30 Ionawr 2014

New figures published today show that the number of young people seeking help from a charity about homelessness and threatened homelessness has risen significantly since prior to the recession.

Banks’ failing technology unacceptable for consumers

Dydd Llun, 27 Ionawr 2014

Extra help to cut energy bills

Dydd Llun, 27 Ionawr 2014

Citizens Advice will launch Big Energy Saving Week Big Energy Saving Week to help consumers to take immediate action to cut their bills. The help comes as the Department of Energy and Climate Change publishes the Community Energy Strategy, which could help consumers to take control of their bills in the long term.

Citizens Advice launches week long campaign to help consumers cut hundreds of pounds from energy bills

Dydd Llun, 27 Ionawr 2014

Big Energy Saving Week will run from 27-31 January and will help consumers take practical steps to make cuts to their bills by checking they are on the best deal, switching tariff or supplier and taking up help to insulate their homes and reduce their energy usage.

ESA system letting down sick and disabled

Dydd Sadwrn, 25 Ionawr 2014

Energy company profits will fuel consumer anger

Dydd Iau, 23 Ionawr 2014

Consumers need clear laws and chance to take action together

Dydd Iau, 23 Ionawr 2014

ONS data show young people “hit hard” by recession says Citizens Advice

Dydd Mawrth, 21 Ionawr 2014

The Chief Executive of national charity, Citizens Advice, has warned that “young people have been hit hard by the recession” as new ONS data show that a record number of young people are living with their parents.

Commuters infuriated by rail hikes and poor handling of delays

Dydd Mawrth, 21 Ionawr 2014

The number of people seeking online consumer advice about trains has trebled new figures from Citizens Advice find, as the latest National Rail Passenger Survey is released.