Energy firms should pledge not to raise prices this winter
Citizens Advice calls on energy firms not to raise prices this winter as First Utility promises not to increase the cost of its standard tariff until March next year.
Citizens Advice Chief Executive Gillian Guy said:
"It's good to see a firm understanding the current squeeze on household finances. Rising energy prices are a constant worry for many so it will be a relief for those customers to know just what they'll be spending this winter. I hope other energy companies will follow suit by not increasing their prices this winter."
Notes to editors:
- The Citizens Advice service comprises a network of local bureaux, all of which are independent charities, the Citizens Advice consumer service and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more see the Citizens Advice website.
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- To find your local bureau in England and Wales, visit citizensadvice.org.uk. You can also get advice online at adviceguide.org.uk
- You can get consumer advice from the Citizens Advice consumer service on 03454 04 05 06 or 03454 04 05 05 for Welsh language speakers
- Citizens Advice Bureaux in England and Wales advised 2.3 million clients on 5.4 million problems from October 2013 to September 2014. For full 2013/2014 service statistics see our quarterly publication Advice trends
- Citizens Advice service staff are supported by more than 21,000 trained volunteers, working at over 3,000 service outlets across England and Wales.