Smaller energy firms are leading the way in putting customers first
In a week that has another big energy firms put its prices up, Co-operative Energy's announcement of an average rise of 4.5% on a gas and electricty dual fuel bill, shows that smaller suppliers are leading the way in putting customers first.
Citizens Advice Chief Executive Gillian Guy said:
"While any sort of price increase will not be welcome by customers, firms sharing the rise in wholesale costs is helpful to stretched households. It does bring into question why the big firms who have put their prices up couldn't do the same. The smaller suppliers are leading the way in putting customers first, by putting off hikes or sharing the cost of price rises, while the big firms continue to put profits before customers."
Notes to editors:
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