30 Hydref 2020
UK consumers could lose out by £3.7bn (£113.50 per household) over the next five years, if the Competition and Markets Authority (CMA) sticks with its provisional decision to back four water companies' appeal against Ofwat’s next price control. This is according to new analysis released today by Citizens Advice.
21 Hydref 2020
New analysis of employment tribunal data by Citizens Advice reveals that if the backlog of claims continues to increase at the current rate, outstanding claims could pass 500,000 by spring.
21 Hydref 2020
If you've had a problem at work you may have rights under employment law.
20 Hydref 2020
Millions of people are now living in areas with the highest level of coronavirus lockdown. New analysis by Citizens Advice reveals a series of gaps in protections which mean people unable to pay essential bills could fall into debt or face harsh enforcement.
19 Hydref 2020
Citizens Advice has responded to the Work and Pensions Committee’s report ‘Universal Credit: the wait for a first payment.’
18 Hydref 2020
Citizens Advice, in its official role as the consumer watchdog for energy, has responded to Ofgem’s new consumer protections.
13 Hydref 2020
Significant numbers of people risk being pushed into a position where they can’t pay their essential bills and could face spiralling debts if the uplift to Universal Credit and Working Tax Credit is not extended beyond April 2020. This is according to new analysis from Citizens Advice released today.
1 Hydref 2020
With one month [31 days as of 1 October] until the furlough scheme closes, Citizens Advice reports redundancy and benefits queries are on the rise.
29 Medi 2020
Citizens Advice reacts to the Competition and Market Authority’s (CMA’s) initial findings on the water industry’s appeal against the latest price control.
28 Medi 2020
Citizens Advice has issued the following advice to students who may want to leave their accommodation before the end of the rental agreement.
23 Medi 2020
Citizens Advice has found that seven million people (14% of UK adults) have been unable to receive their post at some point over the last decade.
22 Medi 2020
Nearly two years on from Citizens Advice's super-complaint on the loyalty penalty the charity welcomes strong action from on FCA on insurance pricing
17 Medi 2020
Citizens Advice shares the top five ‘need-to-knows’ for renters in England worried about staying in their home ahead of the end of the eviction ban
14 Medi 2020
This week marks the cut-off point for companies to launch consultations if they want to make 100 or more workers redundant before the furlough scheme ends. Citizens Advice, which is helping someone every two minutes with one-to-one redundancy advice, is urging workers to check their rights are being protected.
11 Medi 2020
Ofgem could save energy consumers a further £1.7 billion during the next set of energy network price controls (RIIO-2), according to new analysis by Citizens Advice.
27 Awst 2020
“We’re concerned that Which? has found mobile phone companies are still penalising customers for their loyalty.
27 Awst 2020
Citizens Advice, in its role as the official consumer watchdog for energy consumers, has responded to Ofgem’s announcement of a £1.73 million fine for British Gas for failing to notify around 270,000 prepayment customers about a change of top-up provider.
