Citizens Advice regularly publishes policy research on issues affecting clients of our service. We use this evidence to campaign for changes in policies and services.
This policy research is from Citizens Advice Cymru on issues particularly relating to Wales.
21 November 2023
Citizens Advice Cymru’s latest briefing, ‘On the brink’, shows how private renters in Wales remain at the sharp end of the cost-of-living crisis. Briff diweddaraf Cyngor ar Bopeth Cymru, ‘Ar y dibyn’, yn dangos sut mae rhentwyr preifat yng Nghymru ymhlith y rhai sy’n dioddef gwaethaf yn yr argyfwng costau byw.
02 May 2023
Private renters in Wales continue to have problems with cold, damp and mouldy homes, driven by the poor energy efficiency of homes in the private rented sector. Improving the energy efficiency of homes must be a priority in order to bring renters in Wales in from the cold.
18 January 2023
More action is needed to protect PPM users from being disconnected from an energy supply
13 December 2022
Gas prices have risen to unprecedented levels, making energy bills increasingly unaffordable. With prices predicted to remain high even after the end of the UK Government’s Energy Price Guarantee Scheme, Welsh Government must do all it can with the levers it has available to ensure households are protected against continuing volatility in the gas market.
21 July 2022
Energy shock for thousands as price cap predicted to jump again | Sioc i filoedd wrth i'r cap pris ynni neidio eto
06 July 2022
Profiadau o ôl-ddyledion treth gyngor yng Nghymru |Experiences of council tax arrears in Wales
12 April 2021
Council Tax arrears is the biggest debt problem faced by Citizens Advice clients. In 2019/20 our network of local Citizens Advice offices provided debt advice and support to more than 25,000 people in Wales.
12 April 2021
1 in 10 people in Wales have missed out on their post at some point in the last ten years making it harder to access important information and services. This disproportionately affects people living in unsafe, insecure and non-traditional living situations.
29 March 2021
The coronavirus pandemic is driving a worrying rise in poor mental health. Whilst the impact has been widespread, some of the worst impacts are being felt by people who are in precarious situations or facing economic instability.
04 March 2021
18 December 2020
Research shows that 66,000 households have fallen behind on energy bills in Wales since the start of the pandemic- it is essential that people who are struggling, get advice so that they can manage debts and continue to have a sufficient fuel supply this winter.
19 November 2020
This report outlines the estimated scale of lockdown debt in Wales. With an estimated £73 million in debt the report looks at who is facing debt and the short and long-term impacts of this.
30 June 2020
Around 180,000 households in Wales live in the private rented sector. These families have been hit particularly hard by the Covid-19 crisis. Whilst people in all tenures have seen their employment and income negatively affected, renters are more likely to have been furloughed or lost a job. Renters are also least able to weather these economic shocks. A quarter (25%) of private sector renters have no savings at all.
09 April 2020
Whilst the outbreak of coronavirus in the UK has recently forced many households into financial hardship, the crisis is also exacerbating existing financial difficulties for people in Wales. Er bod yr achosion o coronafirws yn y DU wedi gorfodi llawer o aelwydydd i galedi ariannol yn ddiweddar, mae'r argyfwng hefyd yn gwaethygu'r anawsterau ariannol presennol i bobl yng Nghymru.
17 March 2020
Citizens Advice Cymru's briefing on potential measures the Welsh Government could take to protect the most vulnerable families in Wales in the face of the ongoing Covid-19 pandemic
