2 Hydref 2017
Citizens Advice sets out its views on how half-hourly settlement impacts customer messaging and competition - and how data access is at the heart of it.
2 Hydref 2017
We comment on how Distributed Energy Resources can be best used by the electricity system in the future.
2 Hydref 2017
We support allowing more flexibility with default tariffs, but Ofgem should strengthen its controls to ensure consumers benefit
2 Hydref 2017
Ofgem should assess whether the potential benefits of using UK Link outweigh the costs and benefits of using a competitive tender process
7 Medi 2017
Citizens Advice sets out its views on the future of energy network price controls.
16 Medi 2019
Citizens Advice remain strongly supportive of the planned approach to the development of the new REC and its role in facilitating faster, more reliable switching.
7 Medi 2017
Citizens Advice sets out its views on a mid-period review for the electricity distribution price control.
31 Gorffennaf 2017
Citizens Advice supports Ofgem’s decision to update the Typical Domestic Consumption Values (TDCVs) for gas and electricity
15 Awst 2017
Citizens Advice respond to Ofgem’s consultation on new Code requirements
4 Medi 2017
Citizens Advice welcomes Ofgem’s proposals to help prevent extreme detriment to vulnerable consumers, and limit further escalation of debt.
28 Gorffennaf 2017
We responded positively to Ofgem’s statutory consultation on changes to the Standards of Conduct for energy suppliers treating consumers fairly.
2 Mehefin 2017
Citizens Advice supports the development of principles to guide EU member states in promoting flexibility use at electricity distribution level but argues that a greater focus on consumer needs is vital.
26 Mai 2017
We support changes to improve the switching experience by minimising erroneous transfers and to compensating consumers when they occur.
18 Mai 2017
We welcome and support Ofgem’s proposal to initiate this review. We have argued for some time (and most recently in response to the issue of Embedded benefits) that a holistic review of charging is needed in response to transition to dynamic and distributed energy system of the future.
5 Mai 2017
Citizens Advice strongly support Ofgem’s decision to launch a project to examine the regulatory framework governing back billing.
21 Ebrill 2017
Overall, we support Ofgem’s aim to remove the distortion which is currently provided by embedded benefits to sub 100MW generators, and we are pleased that Ofgem has looked to take swift action in the area to protect consumers.
24 Mawrth 2017
Citizens Advice responds to Ofgem’s consultation on changes to the Standards of Conduct, including the addition of a Vulnerability Principle
7 Mawrth 2017
We set out where the Citizens Advice and Ofgem work plans coincide, and how we intend to work together with the regulator over the next year.
6 Mawrth 2017
We generally support Ofgem’s proposed new principles related to sales and marketing.
13 Chwefror 2017
We outline our reasoning for supporting Ofgem’s suggested change to regulation, whilst raising concerns about the accessibility and quality of networks’ complaints handling procedures.
