Citizens Advice Response to BEIS’ Call for evidence on implementing MiData in the energy Sector
10 Chwefror 2017
Citizens Advice responds to BEIS’ consultation on implementing MiData in the energy sector
Energy consultation responses
Response to Ofgem consultation on Industry Codes Governance
3 Chwefror 2017
Citizens Advice responds to Ofgem consultation on changes to Industry Codes governance as a result of the CMA enquiry.
Response to Ofgem/BEIS call for evidence on a smart, flexible energy system
16 Ionawr 2017
Citizens Advice responds to the BEIS/Ofgem call for evidence outlining principles and values that should guide transition to smart, flexible energy system
Response to Ofgem consultation on mandatory half-hourly settlement: aims and timetable for reform
13 Ionawr 2017
We support the approach outlined in the consultation. But we are concerned about the amount of change occurring in the industry at the same time, and potential impact on the data privacy framework for smart meter consumers.
Response to the Hendry Review of Tidal Lagoons
12 Ionawr 2017
Citizens Advice submission on the costs and benefits of tidal power to the Hendry Review of tidal lagoons
Citizens Advice Response to BEIS Consultation on the Early Rollout Obligation
20 Rhagfyr 2016
Our response to the Department for Business, Energy and Industrial Strategy consultation on removing the early rollout obligation for SMETS2 smart meters.
Response to Ofgem consultations on DCC activities
5 Ionawr 2017
We set out our views on the DCC’s business case, margin and incentives for activities as part of the next phase of the Switching Programme.
Response to Ofgem consultations on directing suppliers to test consumer engagement measures
28 Tachwedd 2016
We support more testing of consumer engagement measures, but set out the need for consumer safeguards and measures to ensure that all consumers benefit
Response to CMA consultation on the Restricted Meters Order
22 Tachwedd 2016
Citizens Advice Response to the DCC’s Consultation on Initial Enrolment Project Feasibility
3 Ionawr 2017
Citizens Advice responds to the DCC consultation on the enrollment and adoption of SMETS1 meters
Response to CMA consultation on the Energy Market Investigation (Database) Order
18 Tachwedd 2016
We suggest a number of areas where the CMA’s draft order to implement a marketing database for disengaged consumers could be improved.
Consultation on the mid-period review of RIIO-T1
17 Hydref 2016
Citizens Advice’s formal response to Ofgem’s review of the RIIO-T1 price control.
Citizens Advice response to the Help to Heat consultation
7 Hydref 2016
As the statutory energy consumer voice, Citizens Advice welcomes the proposals focus on tackling fuel poverty. The government needs to go further to help consumers in the most need.
Response to consultation on the E-Serve Supplier Performance Report (SPR)
7 Hydref 2016
We support Ofgem's rationale for publication, that transparency between suppliers can help deliver better compliance in delivery of their obligations.
Response to Ofgem’s consultation ‘Helping Consumers Make Informed Choices’
30 Medi 2016
Citizens Advice response to Ofgem’s proposals for changes related to tariff comparability and marketing following the CMA’s final proposals for the energy market.
Response to Allocation of voluntary redress payments
24 Chwefror 2021
Citizens Advice response to Ofgem’s proposals for changing the process of allocating voluntary redress payments, including proposals to use allocate these using a third party.
Response to Ofgem’s consultation ‘Confidence Code Review 2016’
30 Medi 2016
Citizens Advice response to Ofgem’s proposals for changes to the Confidence Code following the CMA’s final proposals for the energy market.
Response to Ofgem’s consultation ‘DCC Operational Performance Regime’
24 Chwefror 2021
Citizens Advice response to Ofgem’s proposals for the operational performance regime for the DCC
Changes to electricity System Operator (SO) incentives
19 Medi 2016
Citizens Advice responds to proposed changes to National Grid's incentives in it's role as electricity system operator.