Citizens Advice response to Ofgem’s consultation on DCC price control
1 Ebrill 2016
We recommend that Ofgem disallow the DCC's request for increased risk-related revenues
Energy consultation responses
Reviewing the benefits of the Low Carbon Networks Fund
31 Mawrth 2016
Citizens Advice response to consultation on the operation of aspects of the Low Carbon Networks Fund
Response regarding preparation of a new energy efficiency directive
31 Mawrth 2016
Response to European Commision proposals on energy efficiency directive from 2020
Response to Ofgem Simplification Plan 2016-17
31 Mawrth 2016
Citizens Advice comments on Ofgem's annual consultation on approach to regulation
Citizens Advice response to Ofgem forward work plan 2016-17
31 Mawrth 2016
This response was prepared by Citizens Advice. We welcome the opportunity to comment on Ofgem’s draft forward work plan 2016/17. We have reviewed the draft plan and are supportive of the activities set out.
Citizens Advice response to Ofgem’s review of the PSR: final proposals
31 Mawrth 2016
Response to final proposals for changes to Priority Services Register - energy companies obligations toward potentially vulnerable consumers
Citizens Advice response to Ofgem proposals to improve outcomes for PPM consumers
31 Mawrth 2016
Response to Ofgem on its proposals about improving outcomes for prepayment energy customers
Citizens Advice response to DECC consultation on the review of the Feed-in Tariffs scheme
29 Mawrth 2016
Citizens Advice response to government proposals to review the Feed In Tariff scheme for small scale renewable generation
ECCC inquiry into home energy efficiency
29 Mawrth 2016
An evidence submission to House of Commons Energy and Climate Change Committee
Citizens Advice response to DECC’s: “consultation on user-supplier to non-user supplier churn”
29 Mawrth 2016
Citizens Advice response to Department of Energy and Climate Change on data issues related to consumer switching
Ofgem prosecution policy statement
23 Mawrth 2016
Citizens Advice response to Ofgem on its approach to prosecution.
National Infrastructure Commission consultation
22 Mawrth 2016
Citizens Advice responds to the National Infrastructure Commission consultation on governance.
Ofgem's open letter on HH Settlement
16 Mawrth 2016
Citizens Advice recognise the potential benefits of elective half-hourly settlement, but believes more work is needed to ensure that consumers are protected before this is introduced.
Consumer Futures Annual Report 2014-15
28 Ionawr 2016
The Annual Report 2014-15 from Consumer Futures
The timing of the review of the Data Access and Privacy Framework
5 Tachwedd 2015
In principle Citizens Advice does not take issue with the delay of the full review of the data access and privacy and framework
Smart prepayment for a smarter market
23 Hydref 2015
We broadly support the proposals that Ofgem has made for smart prepayment.
Intelligence for Ofgem on electric-only homes
4 Rhagfyr 2015
Citizens Advice analyses the problems consumers who live in all-electric heated homes experience
Home Area Network (HAN) Solutions: Implementation of 868MHz and Alternative HAN solutions
19 Hydref 2015
It is vital that the net benefits of smart to consumers be maximised, and that consistency and reliability of service be achieved in a cost effective manner.
Ofgem’s Consultation Smart Billing For A Smarter Market: Our Proposals
5 Hydref 2015
Citizens Advice is pleased Ofgem has decided to take the opportunity presented by smart meters to exert pressure on suppliers to improve their billing practices.
DECC’s consultation on amending Smart Meter In-home Display Licence Conditions
23 Medi 2015
Citizens Advice agrees that tools other than In Home Displays (IHDs) should be trialled with consumers, although any new tools should remain in addition to the offer of an IHD.