Citizens Advice response to Ofgem’s consultation on DCC price control
1 Ebrill 2016
We recommend that Ofgem disallow the DCC's request for increased risk-related revenues
1 Ebrill 2016
We recommend that Ofgem disallow the DCC's request for increased risk-related revenues
31 Mawrth 2016
Citizens Advice response to consultation on the operation of aspects of the Low Carbon Networks Fund
31 Mawrth 2016
Response to European Commision proposals on energy efficiency directive from 2020
31 Mawrth 2016
Citizens Advice comments on Ofgem's annual consultation on approach to regulation
31 Mawrth 2016
This response was prepared by Citizens Advice. We welcome the opportunity to comment on Ofgem’s draft forward work plan 2016/17. We have reviewed the draft plan and are supportive of the activities set out.
31 Mawrth 2016
Response to final proposals for changes to Priority Services Register - energy companies obligations toward potentially vulnerable consumers
31 Mawrth 2016
Response to Ofgem on its proposals about improving outcomes for prepayment energy customers
29 Mawrth 2016
Citizens Advice response to government proposals to review the Feed In Tariff scheme for small scale renewable generation
29 Mawrth 2016
An evidence submission to House of Commons Energy and Climate Change Committee
29 Mawrth 2016
Citizens Advice response to Department of Energy and Climate Change on data issues related to consumer switching
23 Mawrth 2016
Citizens Advice response to Ofgem on its approach to prosecution.
22 Mawrth 2016
Citizens Advice responds to the National Infrastructure Commission consultation on governance.
16 Mawrth 2016
Citizens Advice recognise the potential benefits of elective half-hourly settlement, but believes more work is needed to ensure that consumers are protected before this is introduced.
28 Ionawr 2016
The Annual Report 2014-15 from Consumer Futures
5 Tachwedd 2015
In principle Citizens Advice does not take issue with the delay of the full review of the data access and privacy and framework
23 Hydref 2015
We broadly support the proposals that Ofgem has made for smart prepayment.
4 Rhagfyr 2015
Citizens Advice analyses the problems consumers who live in all-electric heated homes experience
19 Hydref 2015
It is vital that the net benefits of smart to consumers be maximised, and that consistency and reliability of service be achieved in a cost effective manner.
5 Hydref 2015
Citizens Advice is pleased Ofgem has decided to take the opportunity presented by smart meters to exert pressure on suppliers to improve their billing practices.
23 Medi 2015
Citizens Advice agrees that tools other than In Home Displays (IHDs) should be trialled with consumers, although any new tools should remain in addition to the offer of an IHD.