Citizens Advice’s response to Ofgem’s statutory consultation on strengthening milestone assessments and additional reporting requirements
18 Ionawr 2022
Citizens Advice response to Ofgem's milestone assessment consultation
18 Ionawr 2022
Citizens Advice response to Ofgem's milestone assessment consultation
17 Ionawr 2022
Ofgem was consulting on whether it should introduce short term measures to discourage switching, in order to reduce the risk that more energy suppliers go bust. We strongly opposed its suggestion that exit fees should be introduced on default tariffs, but provided support for a proposal that suppliers should be required to offer all their new tariffs to existing customers.
17 Ionawr 2022
Ofgem was consulting on how it should adjust the energy price cap to account for changes to the Warm Home Discount scheme that are still being finalised. We agreed with its proposal that it should use the government’s provisional cost estimates, and that it should subsequently make a correction if those estimates did not tally with the final costs. We argued it should give itself more flexibility than it is proposing on when any correction should take place however, in order to avoid putting further pressure on consumer bills when they are at record levels.
14 Ionawr 2022
Citizens Advice responds to the BEIS call for evidence on the future of the energy retail market
13 Ionawr 2022
Ofgem was asking for views on whether the energy price cap needed to be modified to allow it to respond to volatile wholesale market conditions. We expressed support for one of the three ideas it was testing, moving to a quarterly cap, while expressing concern about suggested alternatives that would allow for its reopening within price cap periods, or see the introduction of exit fees on default tariffs.
13 Ionawr 2022
Citizens Advice responds to a BEIS consultation on how a market-based mechanism can help scale up low carbon heat.
13 Ionawr 2022
Citizens Advice responds to a BEIS consultation on proposals to stop installing fossil fuel heating systems in homes off the gas grid in 2026.
20 Rhagfyr 2021
In our response to Ofgem’s consultation, we welcome the intent but believe some improvements are required
17 Rhagfyr 2021
Citizens Advice response to BEIS consultation on an Enduring approach to Offshore Wind
15 Rhagfyr 2021
Ofgem was consulting on whether it should increase the energy price cap in future periods to make greater allowance for the potential impacts of wholesale price volatility. We expressed concerns about the speculative nature of its evidence base, given the certainty that further increasing bills would cause consumer harm.
15 Rhagfyr 2021
Ofgem was consulting on how it should adjust the energy price cap to account for the higher debt costs that may have resulted from the pandemic. We provided a range of suggestions for how its proposals could be improved.
14 Rhagfyr 2021
Ofgem was consulting on whether it should be able to re-open the energy price cap on an ad hoc basis, to allow it to adjust for rapidly changing wholesale prices. We argued that it should not, given the uncertainty and subjectivity inherent in its proposals, and that it might have retrospective effect. Moving to reset the level of the cap more frequently, perhaps quarterly, might provide a better way for it to remain up to date than Ofgem taking ad hoc adjustment powers.
6 Rhagfyr 2021
Citizens Advice responds to the BEIS Call for Evidence on third-party intermediaries in the retail energy market.
6 Rhagfyr 2021
Citizens Advice responds to the BEIS Designing a Framework for Transparency of Carbon Content in Energy Products call for evidence.
1 Rhagfyr 2021
Our short response to the CMA’s minded-to decision to accept the proposed commitments with regards to long-term exclusive arrangements for the supply of electric vehicle chargepoints on or near motorways
24 Tachwedd 2021
Citizens Advice response to BEIS consultation on an Enduring approach to Offshore Wind
22 Tachwedd 2021
Citizens Advice welcomes the government’s transport regulatory review, particularly the focus on consumer protections for electric vehicle drivers.
19 Tachwedd 2021
Our response to DCMS’ consultation on reforms to the UK’s data protection regime
15 Tachwedd 2021
Our response to the ENA Open Networks High Level Scope Consultation 2021
10 Tachwedd 2021
Citizens Advice views on the need for review of TNUoS charging arrangements