Citizens Advice Response to CCW's Forward Work Programme 2022-23
16 February 2022
Our response to CCW's Forward Work Programme for 2022-23
Water consultation responses
We have no formal remit in regulated sectors such as water, but we keep a watching brief on developments to understand how practice differs and what we can learn from it.
Citizens Advice response to Ofwat’s consultation: PR24 and beyond
02 February 2022
Citizens Advice response to Ofwat’s planning for cost of capital in the next price control PR24
Citizens Advice response to CCW’s Strategy 2021-24
08 February 2021
Our views in response to CCW’s Strategy 2021-24
Citizens Advice Response to CMA Consultation on Provisional Findings by PR19 - Cost of Capital Working Papers
29 January 2021
Citizens Advice Response to CMA Consultation on Provisional Findings by PR19 - Cost of Capital Working Papers
Citizens Advice submission to the Ofwat review: ‘PR24 and beyond: Future challenges and opportunities for the water sector’
26 January 2021
Our response to the Ofwat review: ‘PR24 and beyond: Future challenges and opportunities for the water sector’
CMA PR19 Appeal Provisional Findings - Citizens Advice Response
30 October 2020
Citizens Advice’s response to CMA water appeal provisional findings, and accompanying policy note, outlines our concerns with the decision and the impact this could have on consumers.
Citizens Advice response to CCW’s independent review of affordability support for financially vulnerable water customers in England and Wales
22 December 2020
Our views in response to CCW’s independent review of affordability support for financially vulnerable water customers in England and Wales
Water companies’ use of customer engagement in their PR19 redetermination statements to the CMA
20 July 2020
We commissioned Sustainability First to carry out a review of use of engagement by water companies and Ofwat in PR19 to inform our evidence submitted to the CMA water appeal.
Redetermining Water
17 July 2020
We submitted this evidence to the CMA’s water sector appeal because of the impact of water bills on household incomes, and because the CMA’s decision on these appeals will set an important precedent for other sectors such as energy.
Ofwat consultation on its draft price control determinations
14 April 2015
Citizens Advice response to Ofwat consultation on its draft price control determinations