Citizens Advice regularly publishes policy research on issues affecting clients of our service. We use this evidence to campaign for changes in policies and services.
Our policy work in this area covers issues with the social and private rented sector, mortgages and rent arrears.
11 Hydref 2019
Abolishing section 21 grounds for possession is a welcome step to increase security for private renters, but needs to be implemented without disadvantaging them
11 Hydref 2019
This paper sets out how a publicly accessible national landlord and property register could work in practice. It forms Citizens Advice’s response to the government’s consultation on the rogue landlord database reform.
25 Mehefin 2019
Regulation and enforcement in the private rented sector is patchy and confusing for both tenants and landlords. A national housing body should be established to set consistent standards, providing more protection for tenants and making it easier for landlords to do their jobs.
22 Ionawr 2019
Current court systems are inaccessible, and changes to legal aid have made this worse. MHCLG’s proposed reforms could leave these barriers unresolved.
26 Medi 2018
Previous efforts to prevent retaliatory eviction have failed - greater security for private renters in England is needed.
16 Ebrill 2018
The government has proposed to introduce an ombudsman for private landlords. This report shows how to make this work in practice.
13 Gorffennaf 2017
It’s currently too difficult for tenants to get disrepair fixed. The private rented sector needs stronger consumer rights and better enforcement.
1 Mehefin 2017
Citizens Advice’s response to DCLG’s consultation on banning letting agent fees to tenants.
23 Rhagfyr 2015
Our research showing the number of households earning more than £30,000 a year renting unsafe homes with a "category 1" hazard.
5 Awst 2015
How many private renters could get caught up in repossessions as interest rates rise?
16 Mehefin 2015
Eight local Citizens Advice studies of housing market failures around England and Wales.
28 Mai 2015
Citizens Advice report on how England moved from secure family homes towards rundown rentals.
27 Mawrth 2015
How letting agents are still ripping off private renters - and what this tells us about consumer protection
13 Ionawr 2015
Citizens Advice policy research report on evaluating consumer protections in the private rental sector.
27 Chwefror 2012
Evidence on the case for abolishing the standard interest rate used to calculate support for mortgage interest
15 Rhagfyr 2009
Combined report by Citizens Advice, Shelter and AdviceUK on: evaluate the effectiveness of the pre-action protocol at court understand more about which borrowers are being taken to court, and why overall, establish any circumstances in which current measures are not working to avoid repossessions.
21 Mai 2008
Citizens Advice evidence on Housing associations' compliance with the rent arrears pre-action protocol and use of Ground 8.
