Letter for repaying debt to your energy supplier
If you're having problems paying debt on your energy bill, you can negotiate a more affordable rate with your energy supplier in writing.
Get more information if you're struggling to pay your energy bills or need help with debt.
This template is to be used for guidance and may not suit your specific situation. If you require more detailed advice and guidance, you can get more help.
Example letter
Sam Hoolin
8 Park Avenue
Arlton
AL1 4CA
sam123@mail.com
01632 960001
11 January 2023
British Power
24 Station Road
Giltham
GT16 3LP
Type of supply: Dual fuel
Account number: A632145
Reference number: JH556612
To whom it may concern,
Re: Debt repayment agreement with British Power
I am writing due to concerns about my weekly repayment rate.
I understand that I owe £236 to you.
The current weekly repayment rate of £10 is difficult for me to meet, and I would like to negotiate a more affordable rate.
Ofgem the energy regulator requires energy suppliers to consider customer circumstances and ability to pay when agreeing to a debt repayment plan. Please consider my situation:
I have a 2-year-old disabled son, and I am a single parent who has recently separated from my partner.
I would prefer if I could repay this debt at a weekly rate of £5.
Please respond to this letter confirming my new repayment rate, including any other information you feel would be relevant or helpful to me, such as trust fund or energy efficiency information.
Please reply in writing within 10 working days.
Thank you.
Yours faithfully,
Sam Hoolin