Neidio i’r cynnwys Neidio i’r troedyn

Letter to complain about non-delivery of goods

This advice applies to Cymru

Use this letter to 'make time of the essence' when an item you've ordered hasn't been delivered.

Further help

Contact the Citizens Advice consumer helpline on 03454 04 05 06 if you need more help - a trained adviser can give you advice over the phone. You can also use an online form or write to them.

If you’re in Northern Ireland, contact Consumerline.

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