Welsh language helplines
Many organisations have a telephone helpline you can use if you want to talk to someone in Welsh.
Banks
- Barclays - 0333 202 7450
- HSBC - 08457 030 304
- NatWest - 01248 671222
- Lloyds TSB - personal customers - 08450728003
- Lloyds TSB - business customers - 0845072800
Postal services
- Royal Mail general - 03457 468469 / 03457 740740
- Royal Mail textphone - 0846 000606
- Parcelforce - 0844 800 5550
Utilities
- British Gas - 0800 072 8630
- TV licensing - 0300 790 6042
- BT customer services - 0800 800 288
- BT directory enquiries - 118 404
- Welsh Water - 0800 052 6058
- Scottish Power / Manweb - Meter Reading Service - 0845 272 1212 / 0800 027 1138
Transport
- National Rail - 0845 6040 500
- Traveline Cymru - 0800 464 0000
- DVLA - 0300 790 6819
- DVSA - 0300 200 1133
The Public Sector
- Welsh Government bilingual helpline - 0300 0604400
- Welsh Government calling from abroad - (+44)1443845500
- Food Standards Agency - 029 2067 8999
- Visit Wales - 0333 006 3001
- Ofcom - 0300 123 2023
- Sport Wales - 08450 450904
- Electoral Commission - 029 2034 6800
- Land Registry - 0300 006 0422
- VAT - 0300 200 3705
- HMRC - 0300 200 1900
- Companies House - 0303 1234 500
- National Library of Wales - 01970 632 800
- Passport Office - 0300 222 0000
- Office of National Statistics - 0845 601 3034
- Pension Service - 0800 731 7936
- Jobcentre Plus - 0800 0121 888
- North Wales Police - 0300 330 0101
- JSA and ESA - 0800 328 1744
- Mid & West Wales Fire Service - 0800 389 9297
- Natural Resources Wales - 0300 065 3000
Parents/children
- NHS Direct Wales - 0845 46 47 48
- NSPCC Cymru - 0808 800 5000
- Child Support Agency - 0800 408 0308
- Women's Aid - 0808 8010 800
- Legal Services Commission - 0845 345 4 345
- Disclosure and Barring Service - 03000 200 191
TV
- BBC - 03703 500 700
- BBC Radio Cymru – 02920 322 657
- BBC Broadcasting House - 02920 322 000
- S4C viewers' hotline - 0870 600 4141
- S4C general: Cardiff - 029 2074 7444
- S4C general: Caernarfon - 01286 674622