Courts state that overtime should be included in holiday pay
Debt and money
How you'll be affected by the 2016 changes to State Pension
Advice for people affected by child abuse.
Landlords to check new tenants' immigration status before renting
Law and rights
Where to get free or low cost legal advice.
What are hate incidents? What is hate crime? Find out how you can report them.
Find out how to complain about your doctor or health visitor.
How to get help with the costs of school uniforms, transport and the other essentials of school life.
About Citizens Advice
Read what we're saying about a range of issues
This advice applies to England:
Advice can vary depending on where you live.
Advice for other parts of the UK:
Your rights differ depending upon how you buy something.
You may buy something on credit, online, by mail order, by phone. You may also buy on your doorstep, at a boot sale or from a private or overseas seller.
Find out more about these ways of buying in this section.
If you'd like to speak to an adviser, the Citizens Advice consumer helpline is 03454 04 05 06.
Your rights if you bought goods at a reduced price in a sale, including what happens if you change your mind and faults that were pointed out to you by the seller.