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Health and care services - what are the different types of discrimination?

If you've been treated unfairly by a healthcare or care provider, it may be unlawful discrimination. This section explains what the different types of unlawful discrimination are when accessing or using health and care services.

Direct discrimination

Explains what direct discrimination means and when the unfair treatment you experience when accessing health- or care services is unlawful.

What doesn't count as direct discrimination?

Situations which do not count as direct discrimination in health and care services, when providing separate services to particular groups of people is justified.

Indirect discrimination

Explains what indirect discrimination means and when a policy, practice or rule disadvantages you when accessing health- or care services is unlawful.

Harassment

Explains the kinds of behaviour which count as harassment when accessing health- or care services.

Victimisation

Explains what is meant by victimisation, when you have raised concerns about discrimination against you, or someone else, accessing health- or care services.

Reasonable adjustments - removing barriers for disabled people

Explains the duty of providers of health- or care services to make reasonable adjustments to allow disabled users to access premises and services.

Discrimination connected to your disability

Explains what to do if you think you have been discriminated against because of something connected to your disability, when accessing health- and care services.

Pregnancy and maternity discrimination

Explains what to do if you think you have been discriminated against because you are pregnant or have recently given birth, when accessing health- and care services.