Letter of complaint about NHS on behalf of someone else

This advice applies to England

This letter template is for complaining about an NHS service on behalf of someone else. If you are complaining for yourself, use Letter of complaint about NHS.

To read more about making a complaint see Complaining about the NHS and Tips for writing a letter of complaint.

This template is to be used for guidance and may not suit your specific situation. If you require more detailed advice and guidance, you can get more help.

Did this advice help?

Yes No

Why wasn't this advice helpful?

It isn't relevant to my situation

It doesn't have enough detail

I can't work out what I should do next

I don't understand

Please tell us more about why our advice didn't help.

We can't reply, so if you need help with a problem find out how you can get advice from us.

You've reached the 3000 character limit.

Did this advice help?

Thank you, your feedback has been submitted.

Page last reviewed: 20 February 2020